Support

Write to [email protected]. A person reads every message, usually within two working days. Tell us which device you use and what you saw. Please don't send passwords.

Common questions

Gmail sign-in says the app is unverified, or fails

Postreed is going through Google's review. Until it finishes, you can add Gmail with an app password: turn on 2-Step Verification, create one at myaccount.google.com/apppasswords, then choose "Use an app password instead" when adding the account.

My Microsoft 365 work account won't connect

Your organisation must allow IMAP and authenticated SMTP for your mailbox, and may need an administrator to approve Postreed. Ask your IT team.

Images in messages are missing

Remote images are blocked by default so senders can't tell when you open their mail. You can load them for one message, always allow them for a sender, or change "Block remote images" in Settings.

How do I set up Postreed on another device?

On the device you already use, open Settings, then Sync, and choose "Pair a device". Enter the pairing code on the new one. Your accounts and settings follow, encrypted end to end.

How do I remove my data?

Remove the account in Settings, or delete the app. To remove sync data from our relay, email us. The privacy policy has the details.

Updates on Mac

Postreed checks for updates by itself. You can also choose Postreed, then Check for Updates.